Statewide Provider Training/Orientation Webinars
Welcome to PA Health & Wellness. We thank you for being part of our network of participating physicians, hospitals and other healthcare professionals.
On Demand Webinar
Training at your finger tips! Access webinars anytime, anywhere by visiting one of our On Demand websites:
How to sign up:
- Click the link next to the date/topic below to register for a webinar.
- You will be re-directed to the corresponding wepage to register.
- You will receive a confirmation email with the link and instructions for joining the webinar - as well as an option to add to your calendar. NOTE: Please check junk folder if confirmation is not received.
- When you join the webinar, the call-in telephone number and your attendee passcode will be displayed. NOTE: Some webinars may only have audio available through your computer speakers.
Note: When registering, you must use a valid email address and the TIN should be entered in XX-XXXXXXX format.
On Demand Webinar
Training at your finger tips! Access PA Health & Wellness webinars anytime, anywhere by visiting our On Demand website.
New Provider Orientation
- Health Plan Overview
- Who we are & What we do
- Value Added Services
- Community Health Choices Overview
- Behavioral Health Overview
- Appropriate Referral Process for Mental Health, Drug, Alcohol, and Substance Abuse Services
- Member Eligibility Overview
- Cultural Awareness and Sensitivity
- Abuse and Neglect
- Medical Management Overview
- Prior authorization & Referrals
- Case Management Programs
- Pharmacy Overview
- Claims processing Overview
- Billing Requirements
- Electronic funds transfer/electronic remittance advice
- Clearinghouse Information
- Appeals, Grievances & Complaints Overview
- Website Overview
- Q&A
Register for the New Provider Orientation:
- February 6
- February 13
- February 20
- March 6
- March 13
- March 20
- April 3
- April 10
- April 17
- May 1
- May 8
- May 15
- May 22
- June 5
- June 12
- June 19
- July 3
- July 10
- July 17
- July 24
- August 7
- August 14
- August 21
- September 4
- September 11
- September 18
- October 2
- Otober 9
- October 16
- October 23
- November 6
- November 13
- November 20
- December 4
- December 11
- December 18
On Demand Webinar
Training at your finger tips! Access Ambetter from PA Health & Wellness webinars anytime, anywhere by visiting our On Demand website.
Ambetter from PA Health & Wellness New Provider Orientation
- Overview of the Affordable Care Act
- The health insurance marketplace
- Verification of eligibility, benefits and cost share
- Specialty referrals
- Prior authorization
- Claim submission
- Claim payment
- Grievances and appeals
- Specialty companies/vendors
- Ambetter website
- Member incentives
- Fraud, waste and abuse
- Contact information
Register for the Ambetter from PA Health & Wellness New Provider Orientation:
On Demand Webinar
Training at your finger tips! Access Allwell from PA Health & Wellness webinars anytime, anywhere by visiting our On Demand website.
Allwell from PA Health & Wellness New Provider Orientation
- Plan overview
- Membership, benefits and additional services
- Providers and authorizations
- Preventive care and screenings
- Model of care
- Medicare STAR ratings
- CMS mandatory trainings
Register for the Allwell from PA Health & Wellness New Provider Orientation:
Billing & Claims Overviews
- Program Coordination Unit
- Continuity of Care
- Member Eligibility Overview
- Third Part Eligibility (EOB) and Coordination of Benefits (COB)
- Website Overview
- Provider Type Specific - Claims & Billing Overview
- Secure Web Portal Overview
On Demand Webinar
Training at your finger tips! Access Allwell from PA Health & Wellness webinars anytime, anywhere by visiting our On Demand website.
Register for the following trainings:
[Coming Soon] Provider Web Portal Training for CHC, Ambetter and Allwell
- Overview of PA Health & Wellness Secure Web Portal
- Helpful provider resources
- How to register/add users and log in to the secure portal
- Account management overview
- Patient eligibility check
- Patient cost-sharing
- Authorizations and claims features
- Available Reporting
[Coming Soon] Common Claim Errors Provider Training
- Common claim denials
- Common claim submission errors
- How to avoid claim submission errors
Special Topics Webinars
- February 27 Administrative Processes
- March 27 Understanding the Basics of Dementia
- April 26 Quality Management Processes/Issues & Provider Issues/Relations
- May 29 Behavioral Health 101
- June 26 Helping the Helper
- July 31 Cultural Competency
- August 28 Administrative Processes
- September 25 Understanding the Basics of Dementia
- October 30 Quality Management Processes/Issues & Provider Issues/Relations
- November 27 TBD - Special Topic
Other Training Resources
Pennsylvania Department of Human Services
- Pennsylvania Department of Human Services
- Community HealthChoices
- Report Abuse
- Adult Protective Services
- MA Provider Compliance Hotline: Response Form
Health and Human Services Department
- U.S. Department of Health & Human Services
- Think Cultural Health
- Office of Inspector General
- Office of Inspector General Medicaid Fraud Control Units
- Office of Inspector General Compliance Education Materials
- Office of Inspector General Continuing Medical Education
- Government Fraud Complaint Form