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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions. 

Meet the Team

At PA Health & Wellness, we believe in active local involvement, caring for the whole person, and focusing on the lives of our Members. Our health plan prioritizes local investments and recognizes that these efforts support healthy and vibrant communities.

Kay Gore

Kay Gore, Manager, Community Relations & Outreach

Kay Gore has over twenty years of human services experience. This Florida native is a graduate of the University of West Florida and Liberty University and has been with Centene for over six years starting as a service coordinator. Kay has come full circle in her love for community and is now is the Manager for Community Relations and Outreach at PHW.

She works with organizations to identify how to be best meet the needs of the participant that we serve. In her spare time, she loves to travel, reading, spending time with her family and her dog, Karmen.

 

Erica Kearse

Erica N. Kearse, Member Retention Specialist

Erica N. Kearse has been a Member Retention Specialist for PHW for 5 years. Erica has over 16 years of experience in Community Outreach and Healthcare. She has been able to build and maintain strong relationships within the community and has been able to identify the needs of the population she serves. Erica has earned her B.A. in Communications Arts from Johnson C. Smith University. Erica enjoys cooking different ethnic dishes, listening to music, and watching documentaries of all kinds.

Gina Colon

Gina Colon, Outreach Specialist

Gina Colon Has over 25 years of Health and Life Insurance Experience working in various positions that include Claims Adjudication, DME, UM, Benefit Coordination, NMT, Long term Disability, Risk Adjustment, HEDIS Review Nurse and as a Nurse Coder. Gina’s current position allows her to do the work she truly enjoys, working and giving back to the community. Gina develops pathways for our PHW to partner with local community-based organizations to better meet the needs of the communities we serve.

Tina McCullough

Tina McCullough, Member Retention Specialist Specialist

Tina McCullough is a Member Retention Specialist who has served in the Healthcare industry for over 29 years. Tina joined our team in January of 2023 and by years end, she was awarded with the PHW proud award for the 3rd quarter. Tina has been instrumental in her search and innovative engagements in the communities across Lehigh cap area.

In addition to discussing the monthly health topics, at Senior Center and Skilled nursing facilities Tina engages them in games of Bingo, Trivia, Karaoke and much more. In her spare time, she loves spending quality time with her family, cruising, and reading mystery thrillers.

 

Estelle Walker

Estelle Walker, Membership Retention Specialist 

Since joining PA Health & Wellness is 2022, Estelle has been dedicated to making a meaningful difference in the lives of our participants. With her passion for combating social isolation and addressing the critical social determinants of health that affect vulnerable populations, Estelle has connected with various senior centers and community business partners, striving to ensure that community members are aware of the resources and aid services available to them. Estelle weekly engagement activities promote a supportive and inclusive environment not only for PHW participants but all member of the community who attend.

Beyond her professional role she finds great joy in exploring the worlds within afrofuturism and epic fantasy novels, baking delicious confections, and taking road trips with her family.