Statewide Provider Training/Orientation Webinars
Welcome to PA Health and Wellness. We thank you for being part of our network of participating physicians, hospitals and other healthcare professionals.
Upcoming Provider Training Highlights
- PA Health and Wellness CARE GAPS Value Based Programs for LTSS Providers. There are multiple sessions of this training available beginning August 1, 2023. When registering use drop down to choose the date that works best for you.
- Part 2 PA Health and Wellness EVV/Missed Visit Compliance Value Based Programs for LTSS Providers - There are multiple sessions of this training available. When registering use drop down to choose the date that works best for you.
- Cultural Awareness & Sensitivity on Apr 24, 2024 10:00 AM EDT
- Cultural Humility: Building Upon the Foundation of Cultural Competency Thu, Apr 25, 20242:00 PM - 4:30 PM EDT. CE’s may be available, more information can be found on the registration page.
- Quality Management Processes and Issues & Provider Relations Issues on May 22, 2024 10:00 AM EDT
- Cultural Humility: Building Upon the Foundation of Cultural Competency presented by Adriana Peralta, MSW, LCSW, LPN Wednesday, May 1, 2024 11:00 AM - 1:30 PM EDT. CE’s may be available, more information can be found on the registration page.
- Integrated Healthcare for all Providers presented by Rachael G. Byrd, MSW Wednesday, May 8, 2024 3:00 PM - 4:15 PM EDT CE’s may be available, more information can be found on the registration page.
- Cultural Humility: Building Upon the Foundation of Cultural Competency presented by Dana Buonanducci, MS, LMHC, NCC Thursday, May 23, 2024 10:00 AM - 12:30 PM EDT CE’s may be available, more information can be found on the registration page.
- Cultural Humility: Building Upon the Foundation of Cultural Competency presented by Lisa Wharton, MA, LPC, LPCC CE’s may be available, more information can be found on the registration page. Friday, June 14, 2024 12:00 PM - 2:30 PM EDT
- Integrated Healthcare for all Providers presented by Rachael G. Byrd, MSW Monday, June 24, 2024 11:00 AM - 12:15 PM EDT CE’s may be available, more information can be found on the registration page.
Note: When registering, you must use a valid email address and the TIN should be entered in XX-XXXXXXX format.
On Demand Webinars
Training at your finger tips! Access webinars anytime, anywhere by visiting one of our On Demand websites:
- 2024 Ambetter from PA Health and Wellness New Provider Orientation [Simulated]
- 2024 PA Health and Wellness New Provider Orientation [Simulated]
- 2024 Wellcare By Allwell - New Provider Orientation [SIMULATED]
PHW’s Value Based Programs for LTSS Providers, EVV and Billing PRE-RECORDED
Revisit Past Special Topic Trainings
- Cultural Awareness & Sensitivity (April 2023)
- Quality Management Processes and Issues & Provider Relations Issues (May 2023)
- PA Health & Wellness Administrative& Other Processes (August 2023)
- Understanding the Basics of Dementia (September 2023)
- Critical Incident (CI) Management & Enterprise Incident Management (EIM) System Training (November 2023)
New 2024 Annual Training Requirement: Home and Community-Based Service (HCBS) Providers Only
PA Health and Wellness (PHW) would like to invite you to attend a pre-recorded training. This is an annual training requirement for all Home and Community Based Services (HCBS) Providers contracted with PHW's Community HealthChoices (CHC) Plan. If you are receiving this email, your organization is required to complete this training. *At least one person from each organization (Tax ID#) must complete this training annually and submit completed attestation.* Once registered, you will be sent an email with the link to view the training at any time. This training is approximately 30 minutes long.
- Adult Daily Living
- Assistive Technology
- Behavior Therapy Services
- Benefits Counseling
- Career Assessment
- Cognitive Rehabilitation Therapy Services
- Community Integration
- Community Transition Services
- Counseling Services
- Employment Skills Development
- Financial Management Services
- Home Adaptations
- Home Delivered Meals
- Home Health Aid Services
- Job Coaching
- Job Finding
- Non-Medical Transportation
- Nursing Services
- Nutritional Consultation Services
- Occupational Therapy
- Personal Assistance Services
- Personal Emergency Response System (PERS)
- Pest Eradication
- Physical Therapy
- Residential Habilitation
- Respite
- Specialized Medical Equipment and Supplies
- Speech and Language Therapy
- Structured Day Habilitation
- Telecare
- Vehicle Modifications
2023 BH HEDIS and ECHO On Demand Trainings
- Strategies to Minimize the Risk of Opioid Overuse and Misuse
- Optimizing the Impact of the ADD and APP HEDIS® Measures
- Initiation and Engagement, Follow-Up After Emergency Department or High Intensity Care for Substance Use Disorders: Optimizing the IET, FUA, and FUI HEDIS® measures
- Strategies to Improve Cardiovascular, Diabetes, and Metabolic Monitoring: APM, SSD, SMC, and SMD HEDIS® Measures
- Follow-Up Care After a Hospital or Emergency Department Visit for Mental Illness: Optimizing the FUH and FUM HEDIS® Measures
- Antidepressant Medication Management and Antipsychotic Medication Adherence: Optimizing the AMM and SAA HEDIS® Measures
- Enhancing Member Experience with Behavioral Health Care Services: Experience of Care and Health Outcomes (ECHO) Survey
Wellcare by Allwell Model of Care 2023
Live Webinars
On Demand Webinar
Training at your finger tips! Access PA Health and Wellness webinars anytime, anywhere by visiting our On Demand website.
New Provider Orientation
- Health Plan Overview
- Who we are and what we do
- Value Added Services
- Community Health Choices Overview
- Behavioral Health Overview
- Appropriate Referral Process for Mental Health, Drug, Alcohol, and Substance Abuse Services
- Member Eligibility Overview
- Cultural Awareness and Sensitivity
- Abuse and Neglect
- Medical Management Overview
- Prior authorization and Referrals
- Case Management Programs
- Pharmacy Overview
- Claims processing Overview
- Billing Requirements
- Electronic funds transfer/electronic remittance advice
- Clearinghouse Information
- Appeals, Grievances and Complaints Overview
- Website Overview
- Q and A
On Demand Webinar
Training at your finger tips! Access Ambetter from PA Health and Wellness webinars anytime, anywhere by visiting our On Demand website.
Ambetter from PA Health and Wellness New Provider Orientation
- Overview of the Affordable Care Act
- The health insurance marketplace
- Verification of eligibility, benefits and cost share
- Specialty referrals
- Prior authorization
- Claim submission
- Claim payment
- Grievances and appeals
- Specialty companies/vendors
- Ambetter website
- Member incentives
- Fraud, waste and abuse
- Contact information
Register for the Ambetter from PA Health and Wellness New Provider Orientation:
On Demand Webinar
Training at your finger tips! Access Wellcare by Allwell webinars anytime, anywhere by visiting our On Demand website.
Wellcare by Allwell New Provider Orientation
- Plan overview
- Membership, benefits and additional services
- Providers and authorizations
- Preventive care and screenings
- Model of care
- Medicare STAR ratings
- CMS mandatory trainings
Register for the Wellcare by Allwell New Provider Orientation:
- Critical Incident (CI) Management & Enterprise Incident Management (EIM) System Training on Mar 20, 2024 10:00 AM EDT at: https://attendee.gotowebinar.com/register/3908853334442597974
- Cultural Awareness & Sensitivity on Apr 24, 2024 10:00 AM EDT at: https://attendee.gotowebinar.com/register/956983472559967577
Payspan Provider Portal Training
Payspan is now hosting Webinar Wednesdays on a monthly basis from 11:30 am–1:00 pm central time. These sessions are open to any provider as well as to payers who would like to learn more about the provider experience – How to Register and Use the Provider Portal.
Provider Portal Webinars - Monthly
Purpose: to help providers register and navigate the Payspan system.
Other Training Resources
Pennsylvania Department of Human Services
- Pennsylvania Department of Human Services
- Community HealthChoices
- Report Abuse
- Adult Protective Services
- MA Provider Compliance Hotline: Response Form
Health and Human Services Department
- U.S. Department of Health and Human Services
- Think Cultural Health
- Office of Inspector General
- Office of Inspector General Medicaid Fraud Control Units
- Office of Inspector General Compliance Education Materials
- Office of Inspector General Continuing Medical Education
- Government Fraud Complaint Form
CME and CE Continuing Education | Relias