To the extent that payments can be returned through the claim adjustment process, the provider should follow the claim adjustment instructions in the located in the Provider Manual. Otherwise, providers should send refund checks made payable to “PA Health & Wellness" at the following address:
PA Health & Wellness
P.O. Box 3765
Carol Stream, IL 60132-3765
*Refund checks should be accompanied by the list of the impacted claim(s).