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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions. 

Participant Handbooks and Forms

PA Health and Wellness Participant Handbook - English (PDF)

PA Health and Wellness Participant Handbook - Spanish (PDF)

PA Health and Wellness Participant Handbook - Chinese (PDF)

PA Health and Wellness Participant Handbook - Vietnamese (PDF)

PA Health and Wellness Participant Handbook - Korean (PDF)

PA Health and Wellness Participant Handbook - Russian (PDF)

2025 Supplemental Handbook (PDF)

Authorization to Disclose PHI (PDF)

Revocation of Authorization to Disclose PHI (PDF)

Authorization to Disclose PHI (Spanish) (PDF)

PHW can provide vital documents and other information you need in other formats such as compact disc, Braille, large print, DVD, electronic communication and other formats if you need them, at no cost to you. Please contact Participant Services at 1-844-626-6813 or 711 (TTY) to ask for any help you need.  Depending on the information you need, it may take up to 5 business days for PHW to send you the information.