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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions. 

Lifeline Program for Free Smartphone

PA Health and Wellness has partnered with Pulsewrx to support Community HealthChoices Participants who would like a free smartphone with unlimited texts and calls and 4.5 GB of data per month made available through the federal Lifeline Program.

For more information, visit the Pulsewrx website.

You or your advocate can apply via an automated phone system. Please call 213-566-3733.

Application must be placed by a mobile phone, not a landline.

To apply online, please visit the My Benefit Phone website or click the postcard below and scan the QR code.

 

Paper applications in English and Spanish can be downloaded here:

Questions

If you need assistance with an application prior to receiving an approval, email Pulsewrx at contact@pulsewrx.com.

If you have already received your phone and have service or technical questions, please call SafetyNet Wireless at 888-224-3085.